Gaming is for enjoyment, not stress. av66 believes every player can play in a healthy and responsible way by knowing their own limits. This guide covers all our protection tools, advice, and support options in detail.
We use multiple effective tools and methods to protect players, keeping you in control at all times.
Set a time limit for each day or session before you start playing. Once the limit is reached, the system will automatically notify you.
Set your own maximum deposit limit — daily, weekly, or monthly. Once a limit is set, it cannot be easily raised — that is your safeguard.
You can suspend your account temporarily for a set period or permanently. No promotional messages will be sent during this time.
You can view your gaming history, win/loss records, and time-spent statistics at any time — transparency is at the heart of what we do.
Activating a 72-hour cooling-off period will prevent any deposits or gameplay during that time. It's especially useful in moments of frustration or impulsive decision-making.
On-screen reminders will appear at set intervals to let you know how long you've been playing, helping you make more informed decisions.
Responsible gaming is more than following rules — it is a mindset. When you know when to play, when to stop, and can strike the right balance between entertainment and real life, that is responsible gaming.
At av66, we believe online gaming is a form of entertainment — much like watching a film or going out to eat. It should never be seen as a primary source of income or a solution to financial problems. The foundation of responsible play is freedom of choice and control over oneself.
Gaming should always begin with a feeling of excitement and fun — never out of pressure, fear, or financial obligation. av66 wants you to come to the table with a smile.
Responsible gaming rests on three core pillars:
As an internationally licensed platform, av66 always puts player protection above business profit. Our responsible gaming policy is built in line with international gaming safety standards.
If signs of addiction are detected in a user, we proactively reach out and provide support.
No one under the age of 18 is permitted to register on av66. Age verification is completed as part of the KYC process.
Full transparent information on game terms, payout rates, and risks is always provided — no hidden traps.
Limit setting, self-exclusion, and cooling-off tools are all available directly in your account settings — no hassle.
Our customer support team is specially trained in responsible gaming and is equipped to assist with sensitivity and care.
Under av66's license terms, we are subject to regular third-party audits. Failure to comply with our responsible gaming policy can result in license revocation — so this is not just a commitment, it is a legal obligation.
Ask yourself the questions below. If you answer "Yes" to more than two, take a step back and seek support.
Do you feel uneasy after spending more than your budget, yet find yourself unable to stop?
Do you feel a strong urge to keep playing in order to "win back" money you've lost?
Do you hide your gaming from family or friends?
Are you prioritising gaming over work, studies, or sleep?
Are you turning to gaming to escape financial stress or to lift your mood?
Do you feel restless, irritable, or angry when you cannot play?
If you answered "yes" to two or more of the questions above, please take a break. Reach out to av66 support right away — we are here to help, not to judge.
The most effective way to play responsibly is to set your own limits in advance. Setting those limits on av66 is straightforward.
Keep one simple rule in mind: if the amount you have lost causes you distress, you have gone beyond your budget. Only game with money that, if lost, will not affect your daily life.
Gaming addiction does not happen overnight — it builds gradually. Be alert if you notice any of the following signs in yourself or someone you know.
Anxiety, irritability, or low mood when unable to play; thoughts about gaming occupying your mind throughout the day.
Borrowing money to play, or cutting back on bills and essential expenses to fund gaming.
Spending less time with family or friends, lying about gaming, or keeping it secret.
Staying up late to play, sleep problems, irregular eating habits, or physical fatigue.
If you notice these signs, do not try to handle it alone — contact av66 support immediately or speak to someone you trust. Asking for help is not a weakness; it takes courage.
Self-exclusion is a protection feature that lets you temporarily or permanently block access to your own account. It is one of the most powerful tools available to keep you in control.
Log in, click the profile icon, and go to the "Responsible Gaming" section.
Choose your preferred duration and provide a reason if you'd like (optional).
A confirmation email will be sent. The exclusion takes effect immediately.
We're available on 24/7 live chat for any questions or urgent support.
During self-exclusion, av66 will not send any promotional emails, SMS, or push notifications. To reactivate your account once the period ends, you will need to contact our support team.
Av66 strictly ensures that no one under the age of 18 can play on this platform. We have multiple safeguards in place to protect children and minors.
If you suspect a child or young person in your household is using this platform, please contact [email protected] immediately. We will act quickly and with full confidentiality.
Parents are advised to restrict access to gaming sites on home computers and mobile devices. Use parental control apps and have open conversations with your children about responsible digital behaviour.
You are not alone. Our support team is always here for any concerns related to responsible gaming. We do not judge — we only help.
Available 24 hours a day, 7 days a week. The fastest way to get immediate help.
[email protected] — detailed assistance provided within 72 hours.
Your matter is kept completely confidential. You can seek help without your family or anyone else being informed.
Our support team is fully equipped to assist in English — no language barriers.
For responsible gaming requests via live chat, start your message with "Responsible Gaming" — it will be routed directly to our specially trained team.
Below are answers to the most frequently asked questions about responsible gaming.
Every player's safety and enjoyment is our top priority at av66. Join today and experience gaming the responsible way.